Job Description

ServiceNow ITOM Developer

This role has been designated as 'Edge', which means you will primarily work outside of an HPE office.

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This role is for an ITOM Developer in ServiceNow for GreenLake Management Services (GMS) & Advisory and & Professional Services.

Identified developer will work in areas of IT Operations Management to include Event Management Integrations of Applications, Orchestration of Incident Remediation, Process & Workflow and Cloud Automation and will be part of Platform Engineering team.

Essential Skillset: -

• Have a passion for Programming and problem solving
• Prior working experience with any ITSM tools will be an added advantage
• Deep knowledge on Object Oriented Programming Concepts (OOPS) and Object-Oriented Design Principles
• Knowledge of Python, Shell scripting and PowerShell will be needed.
• Should have working experience in event management module, integration with event management module from monitoring tool
• Should have working experience in Cloud Management Module of servicenow.
• Should have built some automation script for customer to save cost.
• Should have knowledge on integrating multiple tools as per requirement and should be capable enough to write script in any language
• Should have knowledge on cloud platform like AWS, Azure
• Debugging skill along with coding skills is very important
• Well aware of the importance and techniques of writing unit testable code
• Prior knowledge of ITIL process will be an added advantage

You will have deep insights to customer requirements, business needs and we have expectations of you to be a -

• Quick learner, well organized and highly motivated with good communication skills

• Will work with a team of highly skilled developers and excellent mentors

• Core responsibility will be to write clean, efficient, unit-testable code with minimal support needed

• Will adhere to the coding and review practices laid down by the team

• Equally responsible for the quality and timeliness of the modules you are working on

• Expected to document the pseudo code as applicable w.r.t the templates.

• Display keen interest in the latest technologies and share that knowledge with peers and managers.

• Great organization skills to prioritize, follow up, deliver, and communicate status of assigned actions.

Job: Engineering

Job Level: Specialist

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.