Job Description

Servicenow Developer



Position Duties/Responsibilities Hands on experience with client scripts and business rules. Implementation, administration, and support of the ServiceNow platform UI Actions UI policy Access Control Lists, etc. Overview of integration: - LDAP integration and Workday integration Configure Workflow, Application UI and Customize ServiceNow applications Perform minor and major enhancements requests to a clients ServiceNow instance(s), including changes to the user interface, system properties, foundation content, Java Script and modifications to existing workflows. Facilitate roll out of new applications and modules in ServiceNow ITSM i.e., Required Technical and Professional Expertise: ServiceNow Certified System Administrator Bachelor degree in Computer Science, IT, Engineering, or related technical discipline. 2+ of experience with ServiceNow in an enterprise environment Experience with the ServiceNow HR Service Delivery application Knowledge of HR function, processes, and best practices Knowledge of Case Management, Knowledge Management best practices and design Mandatory Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas Experience working with ServiceNow Understanding of the project delivery lifecycle and processes Practical experience in creation or modification of the relevant ITSM toolset components Strong interpersonal skills with the ability to work well with all levels of staff Consultative and analytical approach Real world exposure to cloud technologies and S-a-a-s Experience implementing ServiceNow Service Catalog and CMS (Content Management System) Design a company-wide service catalog that offers a collection of services Present a customized UI for a knowledge base

About Virtusa

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth -- one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.


Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.


Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.