Job Description

Servicenow Developer



Position Duties/Responsibilities




Supports the efforts within application development, maintenance and support




Build solutions that comply with company software quality assurance/ quality control and software engineering standards




Develops professional work knowledge and abilities through the application of standard information systems methodology, techniques, procedures and criteria




Interacting and working with globally distributed teams and customers. Understanding and analyzing client requirements and propose technical solutions for the requirements




Codes and debugs software applications in accordance with Bechtel's Software Development Methodology Framework, Enterprise and Application architecture, and the Software Development Standards




Analyzes, maintains and implements (including performance tuning) existing software applications and develops programming specifications from business requirements.




Creates and maintain architecture document, design specification, test plans for the applications




Promotes automation, standardization, best practices and code reuse for the application development




Mentor junior team members and work with them to resolve technical issues




Code and artifacts reviews




Protects operations by keeping information confidential.




Basic Skills/Qualifications




Masters/Bachelors degree in Computer Science, Computer Engineering (MCA/BCA/BE)




Experience in working on Service Now implementation is desirable




Experience on Data formats like JSON and XML




Good knowledge of JavaScript, JQuery, HTML and CSS




Strong Object Oriented concepts




Deep understanding and practical experience on implementing best practices for technical design and development




Good written and verbal communication skills




Agility and quick learner




Understanding of the Software development lifecycle




Good Analytical and problem solving skills




Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities




Knowledge of administration of a Service Now instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, client scripts, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions.




Experience in scripting / designing (Business Rules, UI Pages, UI Macros, workflows, UI actions UI policies, ACLs, dictionary, catalog items)




Web Services Integration (SOAP,REST, and JSON)




Experience implementing Service Catalog, CMS, MID Server




Candidates will demonstrate skills in areas for the development, administration, documentation and technical support of the Service Now platform




Understanding of ITIL.




Desired Skills




Agile/Scrum methodology




Development Life Cycle (SDLC) processes including customer requirement analysis and system design




Good Understanding of architectural patterns, design patterns and frameworks (e.g. MVC)




Writing complex stored procedures, triggers and complex queries using SQL Server and Oracle

About Virtusa

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth -- one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.



Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.



Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.