Job Description

The ServiceNow Developer will provide input on design, perform development and configuration in all areas of the ServiceNow platform as requests come through the demand pipeline. Responsibilities include but are not limited to:

• Configuration/Customization of the ServiceNow system, including creating workflows and automation using Flow Designer
• Build service requests from customer requirements including requests, request items and tasks using workflows to manage data flows from the customer to the support teams providing the service
• Uses scripting tools and ServiceNow functionality create scripts, scheduled jobs, business rules, to achieve required business outcomes
• Perform integrations and process automation using ServiceNow Orchestration/Integration Hub.
• Load, manipulate and maintain data.
• Provide level 2 & 3 support for the platform
• Perform system and integration testing utilizing Automated Testing Framework where possible
• Hands-on design, development and deployment experience with the Service-now platform
• Assist in new feature development including custom applications
• Assist in semi-annual platform upgrades

Qualifications

• Familiarity with developing in an Agile environment
• Working proficiency with Javascript, AngularJS, and HTML
• Familiarity AJAX, JSON, and CSS preferred
• Strong development experience with at least 2 of the following: ITSM, HR, Service Portal, CMDB Discovery, Integrations, Mobile app, Virtual Agent, Performance Analytics
• ITIL foundations+ certification preferred
• ServiceNow CSA, CAD, or CIS certification required

Job: TECHNOLOGY Organization: Corporate Strategy & Technology Schedule: FULL\_TIME Req ID: 7262