Servicenow Business Analyst

Year Bengaluru, Karnataka, India

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ServiceNow SLA management, Excellent ServiceNow Metrics Knowledge (Providing clear metrics, Offering recourse for unmet obligations)

Act as a liaison between Finance stakeholders and IT team, Generate Ad-Hoc Strategic reports and present these to senior management

Define critical KPIs and build core operating dashboards to help teams drive operational rigor and manage performance. Solve and present complex problems in an understandable way to stakeholders, business leaders, and executives'

The person should have Data Analytical background and must have understanding of ServiceNow platform, its SLA, Metrices.

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