Job Description

Restaurant service staff are responsible for providing a positive guest experience by taking orders, serving food and drinks, and handling customer inquiries and complaints. Key duties also include maintaining a clean dining area and service stations, accurately relaying orders to the kitchen via a Point of Sale (POS) system, adhering to health and safety regulations, and collaborating with the kitchen and other team members to ensure smooth operations. Customer Service & Guest Experience

Welcome and Seat Guests:

Greet customers warmly, manage seating arrangements, and ensure a welcoming atmosphere.

Take Orders:

Accurately take food and drink orders, offering knowledgeable recommendations from the menu.

Serve Food and Beverages:

Promptly deliver food and beverages to customers, ensuring they are presented correctly and in a timely manner.

Handle Inquiries and Complaints:

Address guest questions, concerns, and issues professionally and efficiently, acting as a liaison between guests and the kitchen or management.

Process Payments:

Accurately handle payment transactions and provide receipts.
Operational & Back-of-House Support

Order Management:

Place orders into the POS system and relay them to the kitchen staff.

Menu Knowledge:

Possess a thorough understanding of the menu to answer guest questions about ingredients, specials, and dietary restrictions.

Team Collaboration:

Work effectively with kitchen staff, servers, and other team members to ensure seamless service.

Inventory and Restocking:

Assist in managing and restocking supplies, such as condiments, napkins, and utensils, for service stations.

Table Service:

Clear tables, wipe down surfaces, and reset them efficiently for the next guests.
Cleanliness & Safety

Maintain Dining Area:

Keep the dining area, service stations, and restrooms clean and well-organized.

Uphold Sanitation Standards:

Strictly adhere to all food safety and sanitation guidelines to ensure a hygienic environment.

General Cleaning:

Perform other cleaning duties as needed, such as sweeping and mopping floors.
Job Type: Full-time

Pay: ₹10,000.00 - ₹18,000.00 per month

Benefits:

Food provided
Work Location: In person