Service Relationship Manager Small Business Enterprise Sales
Year Bangalore, Karnataka, India
Job Description
Job Category: KMBL
Degree Level: Bachelor's Degree
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Service Relationship Manager - Small Business Enterprise-Sales
Roles and Responsibilities
- Ensuring customer's closure request is processed timely
- Coordinate with relevant team to ensure correct resolution
- Highlight non adherence or delay in resolution from stakeholders to immediate superiors for support
- Execute best practices to ensure reduction in complaints and errors
- Display ownership in handling service requests of customers with accurate resolution
- Update MIS/Reports accurately with details required
- Contribute towards improvement in TAT and NPS
- Take ownership in additional activities to drive team performance
Skills Required
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Job Detail
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Job IdJD4828631
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBangalore, Karnataka, India
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EducationNot mentioned
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ExperienceYear