Job Description

Job Category: KMBL
Degree Level: Bachelor's Degree
:
Service Officer
Department Retail Liabilities - Branch Banking
Location Hyderabad
Reporting Relationships Service Manager / Branch Manager / Branch Operations Manager / Authoriser / Lobby Manager
Grade Name Assistant Manager
Age 22 Min - 27 Max
Grade M1
Job Role:

• Cash Management - Cash/Non- cash transactional activities
• Redress customer needs pertaining to cash, DDs, cheque deposits, general information.
• Maintaining speed and accuracy of transactional processes.
• Sensation of the use of other business opportunities.
• Providing a high-quality experience that will encourage customer loyalty and good word-of-mouth.
• Redress customer needs pertaining to cash, DDs, cheque deposits, general information.
• Speed and accuracy of transaction.
• Exploitation of other business opportunities sensed.
• Providing quality of experience that will ensure retention and positive word-of-mouth.

Job Requirements:

• Graduate or Post Graduate with an experience of 1-2 years and the experience should have been in the front-office of banks.
• Well groomed and presentable.
• Bilingual proficiency: English and local language
• Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash.
• Computer proficiency a must.

Skills Required