Job Description

Service Officer

Department Retail Liabilities - Branch Banking


Location Hyderabad


Reporting Relationships Service Manager / Branch Manager / Branch Operations Manager / Authoriser / Lobby Manager


Grade Name Assistant Manager


Age 22 Min - 27 Max


Grade M1

Job Role:

Cash Management - Cash/Non- cash transactional activities Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Maintaining speed and accuracy of transactional processes. Sensation of the use of other business opportunities. Providing a high-quality experience that will encourage customer loyalty and good word-of-mouth. Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Speed and accuracy of transaction. Exploitation of other business opportunities sensed. Providing quality of experience that will ensure retention and positive word-of-mouth.

Job Requirements:

Graduate or Post Graduate with an experience of 1-2 years and the experience should have been in the front-office of banks. Well groomed and presentable. Bilingual proficiency: English and local language Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash. * Computer proficiency a must.