Job Role * Support function in all the Service / Process/ Group companies cross sell * MIS & Analysis on service JOB REQUIREMENTS Skills/Knowledge prerequisites * Siebel handling for Customer request * Service issue resolution by coordi
Job Role Support function in all the Service / Process/ Group companies cross sell MIS & Analysis on service JOB REQUIREMENTS Skills/Knowledge prerequisites Siebel handling for Customer request Service issue resolution by coordinating with different departments One point Contact for Group Company customer service issues. Educational Qualifications Graduate Experience Profile At least 1-2 years experience in Customer Service Personality Traits Should be well versed with English & Hindi. Ability to relate to channel members at different levels Good Communication Skills Candidate should be Confident and tactful. Passion for Service Excellence Understands / Anticipates needs Preferred industry (if any) Hospitality / Financial Services / Telecom / FMCG.
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