1. Work on implementation, operation, and maintenance of one or more major CMDB products
Work on asset/CI discovery tools, both agent-based and agentless
Evaluate tools used for discovery coverage and frequency/value of data updates
2. Analyze variety of CMDB / ITAM Discovery data and create reports to identify existing data quality issues for
remediation
3. Work on CMDB tool such as ServiceNow to pull data exports, create dashboards, update data attributes using admin
access
4. Work on implementation, operation, and maintenance of one or more major CMDB products
5. Map data sources against schema and use cases. Identify integration gaps
6. Work on asset/CI discovery tools, both agent-based and agentless
7. Evaluate tools used for discovery coverage and frequency/value of data updates
8. Work with the teams (US and member firms) to create work-products as per their requirements
9. Demonstrate commitment and focus on quality of deliverables
10. Demonstrate flexibility to work for extended hours to complete high-priority deliverables
11. Strong analytical and problem-solving skills required with preferred knowledge of MS office tools such as MS Excel,
MS PowerPoint and MS Visio.
12. Strong communication skills with an ability to interact with global teams
IT Asset Management (ITAM) As a part of ITAM, we are focused on
13. Defining and establishing customer\'s ITAM Operating Model including
14. definition of ITAM Policy
15. definition of ITAM Governance Structure roles & responsibilities
16. creation of Integrated ITAM Responsible, Accountable, Consulted, and Informed Matrix (RACI)
17. definition of lifecycle processes for ITAM Service Delivery capabilities
18. Assessing customer\'s IT Service Management processes and provide recommendations on enhancement based on
ITAM leading practices
19. Enhancing the understanding of the challenges faced by customers in ITAM. Help with activities around IT asset
discovery (e.g., Network Devices, Servers, Applications, Databases), classification, and inventory to gain an
understanding of the full IT landscape
20. Assisting the customer in managing inventories across the organization, normalize information across inventories and
reconcile with other sources/inventories
21. Providing guidance to group assets logically (e.g., users, applications and supporting infrastructure) and map related
assets to understand usage and data stored on each asset
22. Using current asset and application inventories to inform IT operational and cyber security programs across the
organization
Qualifications Required:
BTech + MBA (Optional)
5-10 years of experience
Preferred key skills required:
Knowledge around ITAM / CMDB
1. Have experience on leading ITAM / CMDB tools like ServiceNow, SCCM, and SNOW
Have hands-on, practical experience with the implementation, operation, and maintenance of one or more major
CMDB products recommended
2. Have a broad knowledge of asset/CI discovery tools, both agent-based and agentless
3. Have experience with CMDB integrations from a variety of data sources
4. Usage of CMDB tools like ServiceNow, SCCM, and SNOW recommended
5. Ability to prioritize tasks, work on multiple assignments, and manage ambiguity
6. Report / present on engagement activities
7. Interact and bridge gaps between other key engagement threads
8. Prioritize and delegate activities, develop our people to be future leaders and SMEs
9. Ability to work both independently and as part of a team with professionals at all levels
10. Good communications and interpersonal skills
11. Strong Microsoft Excel/MS PowerPoint skills. MS Visio skills would be preferred
12. Strong analytical skills and ability to think out of the box
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