Job Description

JOB TITLE: SENIOR CONSULTANT

CAREER LEVEL: D

Leverage technology to impact patients and ultimately save lives

Do you have expertise in, and passion for, information technology? Would you like to apply your expertise to impact the IT strategy in a company that follows the science and turns ideas into life changing medicines? If so, AstraZeneca might be the one for you!

About astrazeneca

AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the world\xe2\x80\x99s most serious disease. But we\xe2\x80\x99re more than one of the world\xe2\x80\x99s leading pharmaceutical companies. At AstraZeneca we\xe2\x80\x99re dedicated to being a Great Place to Work.

About our it team

It\xe2\x80\x99s a dynamic and results-oriented environment to work in \xe2\x80\x93 but that\xe2\x80\x99s why we like it. There are countless opportunities to learn and grow, whether that\xe2\x80\x99s exploring new technologies in hackathons, or redefining the roles and work of colleagues, forever. Shape your own path, with support all the way. Diverse minds that work cross- functionally and broadly together.

About the role

Typical Accountabilities

Resource will report under Enabling Units Service Now Delivery team lead.

Carries out development in HR, Risk, Finance, Facilities Management, CSM and other needed Service Now modules

Contribute to the overall development cycle to deliver value and successful outcomes

Be empowered to lead aspects (e.g., demos/training/solutions) of the overall development to deliver value and successful outcomes

Support and lead ways of working to ensure the execution of the development is delivered in a fun, positive and energetic way

Have an awareness of the impact of the solutions you are providing to other areas of the platform

Challenge the norm, transform ways of working and stimulate new ways of thinking and ensure the customer is at the heart of everything we do

Translate conceptual user requirements into clear, detailed functional requirements.

Work with business and delivery teams to prioritize requirements.

Help resolve competing priorities between collaborator groups by facilitating team member discussions, and escalate issues where appropriate.

Manage requirements scoping throughout the delivery process.

Create artifacts as appropriate, including reason documentation, scope documentation, and process flows.

Support delivery teams as they develop, test, and deploy solutions.

Review delivery team output to ensure requirements are correctly interpreted; define and implement test cases.

Document current processes and models to understand inefficiencies or gaps.

Identify and assist in prioritizing opportunities to streamline business processes.

Building a trusted partnership with the Product Owner and Engineers

Overseeing the requirements collection and assists with effort estimates, where appropriate

Ensures reusable Knowledge is captured as part of project & enhancement delivery

Key contributor on the governance of customization versus configuration across SNOW community

Contribute to the test and release automation, setting up and maintaining automated test sets, partnering with the ECS Testing team

Education, Qualifications, Skills and Experience

Essential

Hands on experience in building HR, Risk, Finance, Facilities Management, CSM and other Service Now modules

Highly organized, diligent, and an inherent ability to multi-task

Strong knowledge in ServiceNow development using most of the ServiceNow tools and features such as Business Rule, Script Include, Client Scripts, UI Policies, AJAX, Glide Scripting, Java Scripting, Jelly Scripting, ACL, Angular JS, Widgets, Workflow, Catalog Development, UI Page, UI Scripts, UI Action, Inbound Action, Notifications, REST & SOAP APIs, Workflow Custom Activities, SQL, Database (Must)

Service Portal Development (Widgets, Angular JS, Server Scripting, Client Scripting, HTML, DHTML, CSS, Pages, Portal Configuration)

Integration of ServiceNow with external tools using Web Services & REST APIs

Experience determining the explicit and implicit needs and requirements of various team members.

Ability to quickly learn the objectives, structures, operations and policies of a new business area.

Strong problem resolution, negotiation, and influencing skills.

Demonstrated ability to engage both developers and business partners to achieve target outcomes.

Proven interpersonal skills and an ability to influence senior leaders and peers.

Demonstrated ability to communicate complex technical information in a condensed manner to various team members verbally and in writing.

Experience documenting such as reason documentation or business requirements summaries.

Adaptability and a willingness to learn new skills.

Strong presentation and communication skills

Desirable

Degree or equivalent in computing/engineering

ServiceNow BA Experience

Biopharmaceutical industry experience

WHY JOIN US?

We\xe2\x80\x99re a network of high-reaching self-starters who contribute to something far bigger. We enable AstraZeneca to perform at its peak by delivering premier technology and data solutions.

We\xe2\x80\x99re not afraid to take ownership and run with it. Empowered with unrivalled freedom. Put simply, it\xe2\x80\x99s because we make a significant impact. Everything we do matters.

SO, WHAT\xe2\x80\x99S NEXT?

Are you already envisioning yourself joining our team? Good, because we\xe2\x80\x99d love to hear from you! Click the link to apply and we\xe2\x80\x99ll be in touch as soon as we can.

WHERE CAN I FIND OUT MORE?

Our Social Media, Follow AstraZeneca on LinkedIn

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Date Posted 17-Jul-2023

Closing Date 30-Oct-2023

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

AstraZeneca