Service Monitoring Engineer
Job Description
Monitor and resolve Jeopardy Alerts in a timely manner within defined SLA; assist engineers with any requirements to implement work! Provide an Operationally Excellent service to both internal and external customers. To work in a culture and way of working characterized by proactive attitude, teamwork focus, strong performance ethics, high professionalism and high energy. Tools Used: Winfiol, OSS, ENM, Ticketing Tool, Other Event/Incident Management tool Authorized 3PP tools as per project requirement. You will bring Ability to decipher technical information on fault tickets and route tickets to L2 wherever applicable within defined KPI measures. Ability to influence, persuade and mobilize internal/external resources to fulfill customer requirements. Key Qualification: Qualifications: Degree within Electrical Engineering/Telecommunication Engineering/or equivalent Industry experience: Telecom Years of experience: 3-6years
foundit
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3246706
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationNoida, Uttar Pradesh, India
-
EducationNot mentioned
-
ExperienceYear