Service Manager Priority Priority Regional Sales

Year Hyderabad, Telangana, India

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Job Category: KMBL
Degree Level: Bachelor's Degree
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Principal Responsibilities:

Handle personalized service requests of Privy ( HNI ) customers and deliver TAT.
Ensure strict adherence to regulatory requirements for Privy customer segment.
Coordinate with internal teams - CPC/RPC/Investment desks for execution of service requests of Privy customers.
Manage complaints and ensure resolution within TAT.
Ensure higher customer wallet share through service to sales cross-sell and deepening of banking relationship.
Deliver performance on service-quality scorecard

Skills and Requirements:

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