Job Description

Be part of our Shangri-La family!

Join the team at a multiple award winning resort at Shangri-La Rasa Ria, Kota Kinabalu; No. 1 Best Family Resort in Malaysia under Holiday with Kids Australia, Best Sustainability Initiatives in the International Category, M&C Asia Stella Awards 2020, Winner of The Best Luxury Wellness Retreats in Malaysia and TripAdvisor Travellers' Choice.

We welcome talented individuals to join our Rasa Ria family. Our people are encouraged at all levels and across all businesses, to bring in new ideas and creativity to meet our customers' needs. Surrounded by acres of untouched beauty and join one of the top destination for holiday, golfing, wedding and meetings in Malaysia.

We're looking for a professional Service Manager - Food & Beverage or aspiring to be! Required for our Food & Beverage Service Division.

DUTIES

The Service Manager is responsible for the day to day operation, management and overall performance of the outlet/section appointed to. As such he/she will be directly involved in the day to day running of the outlet in connection with staffing, customer services and product quality. Delegation of duties and responsibilities to his/her assistant is necessary to ensure the proper functioning of all phases of F&B service in the areas under control. He/she is to implement all standardized procedures, rules and regulations systematically to be in line with hotel standards and policies.

REQUIREMENTS

• Physically fit, neat and well-groomed
• Proficient in oral and written English, additional language an advantage
• Confident, tactful, sensitive to guest and employee needs, service oriented, team player, flexible
• Has effective managerial and leadership skills, and well organized.
• Minimum of 2 years experience in a similar capacity in a 5* hotel or in a stand alone restaurant
• Proficient in computer applications (MS Office)
• Customer and revenue driven; has high attention to detail
• Has basic food hygiene knowledge
• Creative; can think out-of-the box
• Due to Local Immigration policies, only Malaysian will be considered.

Interested candidates may apply and attach their Curriculum Vitae before 30 November 2022.