Service Diagnostics Manager

Year    Secunderabad, Telangana, India

Job Description


Job Responsibilities Accountable for developing and deciding together with engineering the hardware used for diagnostics and vehicle testing. Lead in use diagnostics, evaluate analytics remotely, and predictive diagnostics using data monitoring that translates to retail applications. Own the process and orchestrate inter-departmental collaboration to integrate OTA development alongside and into the CRM, Marketing and the Fisker customer touchpoints. Champion and drive OTA retail activities, with legal, engineering, manufacturing, quality, technical service and digital product strategy team. Identify, research, analyze and distill customer information in all formats to gain true understanding and insight into the culture, practices, dynamics needed to drive Fisker initiatives. Work hands-on identifying and prioritizing deliverables, working alongside various teams to scope, prioritize, plan and deliver features/fixes that address user concerns. Ensure deliverables offer both a valuable customer and business benefit. Identify and drive resolution of critical roadblocks for the supporting teams. Basic Qualifications / Knowledge / Experience Bachelors Degree in Computer Science, Computer Engineering or related field Five or more years in a technical product management role with experience in software delivery OEM HQ experience launching an electric vehicle with over the air capabilities. Entrepreneurial innovation mindset; flexibility, sense of urgency, creative problem solver, desire to build from the ground up. Proficient in the use of Microsoft office applications such as Word, Excel, PowerPoint, Outlook and Explorer. Exceptional communication skills. Independent / Self Starting. Punctual and reliable. Good working ethic and team player. Eager to learn. Fluent spoken and written English. Additional Requirements Must be willing to travel both domestically, as well as internationally, as required Must be willing to work overtime and on weekends where needed to meet deadlines and company goals. Preferred Skills / Experience / Competences Drive for Results: Drive for high performance, takes responsibility and works towards planning targets, overcoming obstacles, setbacks and uncertainty. Business Acumen: Contribute to the company strategy and aligns the strategic priorities of own area with the direction and strategic priorities of the broader organization. Customer Centricity : Anticipates evolving customer needs and how to address them, doing the right thing in the right way. Decision Making: Makes timely, informed decisions that consider the facts, goals, constraints, and risks. Analytical Thinking: Gather relevant information, identify key issues, compare data from different sources; draw appropriate conclusions to arrive at appropriate solutions. Teamwork Collaboration: Facilitates Collaboration, actively engaging and to make joint decision and share best practices. Displays Global Perspective: Conveys an understanding of the organizations global market position, opportunities, capabilities, and competitive threats and takes cultural issues and geographic differences into account when making plans and decisions

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Job Detail

  • Job Id
    JD3161702
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Secunderabad, Telangana, India
  • Education
    Not mentioned
  • Experience
    Year