Service Desk Agent/ Dispatcher
Year Bengaluru, Karnataka, India
Job Description
Ticket handling for requests dealing with server hardware, Coordination of our field service engineers across US
- India - Bangalore
- Young professionals
- Full-time
\xe2\x80\x94 Your Benefits \xe2\x80\x94
Buddy program
Flat hierarchies
Health insurance
International environment
Modern and centrally located office
Onboarding program
Your skills
- Excellent English skills in oral and written
- Willingness to work in shifts also covering night times and weekends
- Willingness to multi-task and move across different requirements , accept changes and be flexible
Your Tasks
You will work as a full-time commercial employee in the IT Service Administration department in our office in Bangalore - for one of the best IT service providers in the world. You will work in international project management supporting our service delivery managers. Your tasks include: Ticket handling for requests dealing with server hardware
Coordination of our field service engineers across US
Handling the orders of hardware spare parts
Being the first point of contact for our engineers
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile \xe2\x80\x93 we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force, Hemmersbach Kids\xe2\x80\x99 Family and Hemmersbach Climate Force. That\xe2\x80\x99s why Hemmersbach is The Social Purpose IT Company.
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Job Detail
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Job IdJD2998981
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBengaluru, Karnataka, India
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EducationNot mentioned
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ExperienceYear