Service Delivery Officer Srgtasc Government Businessregional Sales

Year    DL, IN, India

Job Description

Manage service and operation for Embassies & diplomat clientele. Managing the account activation process. Monitoring the rejections and ensuring time resolution of issues Responding to client inquiries on documentation, account activities, statements and product and/or service information. Coordinating with support functions, CPC/RPC/Trade/Treasury for account opening, account servicing & Trade related transactions. Meeting existing clients regularly, active day-to-day interaction, understanding their needs & providing best in class service & solutions. Responsible for ensuring that all auditble points are recorded and maintained as per the process. Addressing complaint and escalations received at Grievance redressal desk/ Nodal officer Ensuring that mails/ communications coming from clients are handled promptly * Maintaining a strong business relationship with branch banking team & other concerned departments

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Job Detail

  • Job Id
    JD3683336
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    DL, IN, India
  • Education
    Not mentioned
  • Experience
    Year