JOB ROLE : ? Handling personalized service requests of customers. ? Generation of timely business MIS. ? Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. ? Coordination with CPC/RPC/Investment desks for account opening of customers. ? Managing complaints of customers and ensuring their resolution within TAT. JOB REQUIREMENT: ? Developing and maintaining banking relationships with a select group of high net worth customers ? Excellent communication skills with customer service orientation ? Courteous and polite. ? Good knowledge of Microsoft excels. Understanding of banking norms and processes.
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