JOB ROLE : · Handling personalized service requests of customers. · Generation of timely business MIS. · Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. · Coordination with CPC/RPC/Investment desks for account opening of customers. · Managing complaints of customers and ensuring their resolution within TAT.
JOB REQUIREMENT: · Developing and maintaining banking relationships with a select group of high net worth customers · Excellent communication skills with customer service orientation · Courteous and polite. · Good knowledge of Microsoft excels. Understanding of banking norms and processes.
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