Service Advisor qualifications and skills \xc2\xb7 Diploma required \xc2\xb7 Bachelor\xe2\x80\x99s degree or 5+ years\xe2\x80\x99 service advising experience \xc2\xb7 Extensive knowledge of automotive industry and parts \xc2\xb7 Excellent communication and organizational skills \xc2\xb7 Ability to communicate equally well with mechanics, customers and senior management \xc2\xb7 Familiarity with R.O. Writer preferred, but not required Service Advisor responsibilities and duties \xc2\xb7 Greet customers when they arrive at the parts and service center and direct them to an available mechanic \xc2\xb7 Consult with mechanics about necessary repairs and possible alternatives to expensive work \xc2\xb7 Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options \xc2\xb7 Answer questions about service outcome (after consulting with mechanic if necessary) \xc2\xb7 Advise customers about warranty protections and potential cost savings \xc2\xb7 Help customers decide between trading in a car and fixing it through our shop \xc2\xb7 Manage and oversee the service center\xe2\x80\x99s workflow and scheduling \xc2\xb7 Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up Job Type: Full-time Salary: \xe2\x82\xb920,000.00 - \xe2\x82\xb930,000.00 per month Benefits:
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