Job Description

Walkin Interviews!! We have immediate requirement of Service Advisors at Joshi Hyundai. Job Details:

• Experience required: 1+ YEAR in automobile sector
• CTC: 10-15%Hike on current salary + attractive incentives
• Location: Joshi Automobiles, C-117, Phase 7, Industrial Area, Mohali

Job Role:

• Initial contact with the customer where you determine the customer and vehicle data.
• Documenting the customers concerns/requirements and offer recommendations for additional jobs with reference to the service history and vehicle condition.
• Presenting the current service offers to the customer, offering additional services as well as services that are free-of-charge or subject to a fee (e.g. vehicle care, pick-up and drop-off service, washing the vehicle) and indicating the necessity and benefits thereof.
• Information on available contact channels (i.e. voice calls, video calls, SMS, email) and share the contact details for further communication.
• Explaining and handling over the workshop order to the Job controller for necessary work.
• Taking a test drive after the repairs, if required or as requested by the customer.
• Preparing for customer consultation and coordinating vehicle handover with the customer.
• Greeting the customer and taking back the courtesy car.
• Explaining the performed work and invoice to the customer.
• Making the service follow-up call after 3 days of delivery, for ensuring customer satisfaction.

Job Types: Permanent, Full-time, Fresher Salary: \xe2\x82\xb915,000.00 - \xe2\x82\xb920,000.00 per month Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Leave encashment
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Overtime pay
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Diploma (Preferred)

Experience:

• automobile: 1 year (Preferred)

Language:

• English (Preferred)

Speak with the employer
+91 8264022392