Job Description

JOB DESCRIPTION

Guest Service:

o

Greet and Seat:

Warmly greet guests upon arrival and promptly seat them according to the seating plan.

Order Taking:

Accurately take food and beverage orders, ensuring all special requests and dietary restrictions are noted.

Serving:

Serve food and beverages promptly and correctly, ensuring all items are delivered to the correct guests.

Product Knowledge:

o

Menu Familiarity:

Maintain thorough knowledge of the menu, including ingredients, preparation methods, and presentation.

Specials and Promotions:

Stay informed about daily specials, promotions, and seasonal menu changes to effectively inform guests.

Guest Experience:

o

Attentiveness:

Regularly check on guests to ensure their needs are met and resolve any issues promptly.

Feedback Collection:

Encourage and collect guest feedback, communicating any concerns to management for prompt resolution.

Cleanliness and Presentation:

o

Table Setting:

Ensure tables are set according to CAARA's standards before guests are seated.

Dining Area Maintenance:

Maintain cleanliness and organization of the dining area throughout service.

Team Collaboration:

o

Communication:

Effectively communicate with kitchen staff and management to ensure smooth service.

Support:

Assist team members during peak times to ensure consistent guest satisfaction.

Sales and Upselling:

o

Menu Recommendations:

Make informed suggestions to enhance guests' dining experiences, such as recommending wine pairings or dessert options.

Upselling:

Actively promote upselling opportunities to increase average guest check value.

Compliance and Safety:

o

Health and Safety Standards:

Adhere to all health and safety regulations, including proper food handling and sanitation practices.

Company Policies:

Follow all CAARA Fine Dine Restaurants' policies and procedures.
Job Type: Full-time

Pay: ?15,000.00 - ?16,500.00 per month

Benefits:

Flexible schedule Food provided Health insurance Leave encashment Provident Fund
Schedule:

Evening shift Morning shift Rotational shift Weekend availability
Supplemental Pay:

Yearly bonus
Work Location: In person