Job Description

Who are we Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We empower anyone, anywhere to have successful experiences with the technology they use every day, achieving greater knowledge, capability, and productivity for themselves and their organizations. So far we have six offices across US, India, UK, and Australia regions. Our employees, spread across US, India, UK, Australia, Canada, Germany, Singapore, Ukraine, Netherlands, France, etc., work with Fortune 500 companies around the world. Whatfix has raised $140 million to date and is backed by marquee investors, including Softbank, Sequoia, Dragoneer, and Cisco Investments. Why Whatfix Accelerated Growth and Expansion Top decile Y-o-Y revenue growth rate of 65% Doubled the workforce since 2021 Raised $140 million to date Tripled the valuation since 2020 Listed among fastest-growing companies in North America in 2021 and 2022 in Listed as top 6 2023 Best Tech Startups in San Jose by Tech Tribune Top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list in 2022 Cemented Industry Leadership Leader in the first-ever Forrester New Wave : Digital Adoption Platforms, Q4 2022 A Leader for the third consecutive year in the Everest Group DAP Peak Matrix 2022 Recognized in the 2022 Gartner Market Guide for Digital Adoption Platforms Unique Exposure - With 80% of revenue getting generated from outside India and 75 Fortune 500 customers across the world, Whatfixers get the unique opportunity to work closely with the top enterprises from day one. Customers are at the heart of everything Consistently scored an unprecedented 100th Percentile B2B SaaS Customer NPS during this time period, according to GrowthScore, and earned 99.5% CSAT score over the last two years - 4.6/5 star ratings by both and G2 Crowd Reviews. Recognized as \'Top Rated\' by TrustRadius. Enjoy several accolades from Stevies, Golden Bridge Awards, CXA, and Globee Awards for excellence in customer support Whatfixers come first Top 20 Places to Work For, Worldwide by Glassdoor & Battery Ventures (2022) based on Glassdoor rating of 4.5 99% approval rate of the CEO Top 6 Best Tech Startups in San Jose by The Tech Tribune Recognized as Great Place to Work 2021-2022 Winner of the Stevie Award for being one of the Best Employers, Globally LinkedIn - Top 5 Startups to Work For in 2020! Flexible Work Location - Work from any of the offices in Gurgaon / Gurugram & Bangalore / Bengaluru as per your convenience Trusted by our investors Vision Fund2 Capital India Dragoneer Investment Group F-Prime Capital Venture Partners Investments Ventures Helion Ventures Are you ready for the next phase of your growth Whatfix is searching for a Senior Visual Designer, who would help grow our brand\'s visual identity, internally and externally. This full-time position reporting to the Associate Creative Director will strengthen the creative execution of our brand and organization. This role will partner with other departments to help execute and evolve our visual communication systems across different channels. This is a hands-on role, and you will be expected to be a working creative. The long-term goal of this position is to evolve our comprehensive visual brand design systems, bringing creative approaches and solutions to expected assets to better serve our customers, partners, and fellow employees. Location: Bengaluru, Karnataka HQ. What do you get to do Become an active and indispensable part of a world-class design team Execute design systems that allow people on and outside of your team to quickly and repeatedly meet brand standards Work in collaboration with the ACD to strengthen and develop the Whatfix brand across all touchpoints Bring deep knowledge and experience with web design and execution Support the team and business partners with innovative design solutions Oversee conceptualization through execution of design projects that address organizational OKRs and brand initiatives Work in partnership with Performance, Product, Growth, AR/PR, Events, Customer Marketing, and Sales Enablement to provide comprehensive design guidance and support What do you need to have/ bring to the table : 6+ years experience as a working creative, plus current title equivalent to Senior Visual Designer and a matching portfolio Experience in Enterprise SaaS or start-up environment preferred Experience developing and/or executing integrated marketing campaigns by collaborating with other designers and marketers Familiar with taking ideation and conception through execution and deployment History collaborating with multiple internal departments to ensure brand standards and strategies through production Ability to deliver work independently while actively helping and supporting other designers, producers, illustrators, and motion artists as an essential member of the design team Strong portfolio of work including (but not limited to) websites, paid/performance, videos and motion graphics, presentations, case studies, event collateral, illustrations and infographics Previous experience with a mission-driven company is preferred Technical : Adobe Suite (Photoshop, InDesign, Illustrator), Figma, Mural, Presentation (Google Slides), Post Production (Final Cut, After Effects, Premiere), Social Media Channel Best Practices (LinkedIn, Facebook, Twitter), Channel-specific Experience (Digital, Web, Traditional, Video, Motion Graphics, Trade and Events, Thought Leadership, Podcasts) Perks & Benefits (India) Best-in-class medical insurance coverage Free lunch & dinner buffet Doorstep cab drop facility Education Sponsorship Internal job transfer Scope to represent Whatfix at global events Onsite customer travel and business meetings We also provide uncapped incentives, bonus plans, and opportunities to employees (especially those in GTM teams) to travel to meet our global customers

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