Job Description

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual\'s passions, growth, wellbeing and belonging. We\'re a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Achieve your ideal career at the forefront of innovation with Ciena. We know the importance of life outside of work, which is why our employees enjoy flexible paid time off and the freedom of working remotely. Ciena empowers our teams with competitive salaries and incentives, community volunteer programs, professional development resources, and support for our mental and physical health-all experienced within a diverse and inclusive culture. To put it simply, we\'re a technology company driven by our humanity. How You Will Contribute: As a Senior Systems Engineer, Field Systems Engineering, you will be supporting an International Tier 1 service provider account team, the ideal candidate would work closely with SE-team and Account Manager(s) on positioning and sales of Ciena products and solutions. You will position Ciena\'s leadership in packet optical, packet networking, software and services solutions as well as be capable of articulating Ciena\'s unique value proposition to the customers You will perform technical oversight on a number of initiatives including driving on-site customer engagements, written proposals, network engineering using Ciena\'s in house tools, as well as quote creation. In addition to assisting with customer product and technology solution discussions and presentations, you\'ll support the development of pricing strategies and incentives designed to win business. What Does Ciena Expect of You Relationship Builder - you possess the know-how to build trusted, long-term relationships quickly. Problem solver - you have the ability to readily assess a customer\'s requirements and technical issues and identify optimal solutions. A savvy communicator - understanding how to tailor your communications and proposals accordingly to specific audiences to ensure your ideas recommendations are understood and well-received. A sense of urgency - what\'s important to the customer is equally important to you. You make getting things done a priority. A commitment to learning - about Ciena\'s products, competitor offerings and customer concerns. The Must Haves: . Bachelor\'s degree in Engineering . Focus on packet optical & packet networking solutions and architectures, Knowledge of SDN, NFV, & Orchestration and how customers can benefit from it. . Exhibit a high degree of presentation, interpersonal and communications skills. . Understanding of international service providers market space and their technical needs. . Highly motivated technical individual that desires to work on application of advanced networking architectures. . Ability to demonstrate leadership in technical sales activities . Ability to understand customer needs and use technical expertise to develop customer solutions . Ability to build strong customer relationships and support an overall sales strategy . Expertise in use of Ciena network design and modelling tools will be a plus . Team player and strong collaborator with superior verbal & written communication skills At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

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