Job Description

In this role, you will:
Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
Work with vendors and other technical personnel for problem resolution
Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

Required Qualifications, US:
4 years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Required Qualifications, International:
Experience in Systems Engineering, and Technology Architecture, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:
7 years of Unix based applications platform support experience
5 years of experience on middle ware technologies ( tomcat / Jboss / apache )
5 years of application production support experience with UNIX Shell Scripting, Perl, Python, NDM, Appviewx system components
years of technical troubleshooting experience.
5 years of application support experience with Java/J2EE.
Experience leading the day-to-day technical activities related to maintaining a reliable and effective server environment.
Demonstrated experience of 7 years with very large relational databases (Oracle, SQL Server )
Hands on experience on writing Splunk queries, creating Splunk dashboards, AppDynamics dashboards and health check rules.
Good Understanding of Infrastructure Service Management Processes (Incident/Change/Problem Management) with hands on experience in Servicenow.
Demonstrated experience in preparing complex reports & dashboards to be viewed by leadership team.
Attention to detail & ability to make quick and accurate decisions, including timely identification & appropriate escalation of critical issues.
Ability to work as part of diverse team to resolve issues quickly and deliver against established deadline.
Ability to Communicate and Co-ordinate with multiple support teams and send business communications.
Ability to provide leadership and
Must be a good team player

Job Expectations:
Work on the most complex problems where analysis of situation or data requires evaluation of many variables
Act as an expert technical resource to engineering staff in the program development, testing and implementation process
Act as a lead in providing application design guidance and consultation.
Play a lead role in critical incremental projects; manages the work of less experienced staff
Assures quality, security, compliance and BCP requirements are met.
Strong written, oral communication skills along with documentation practice.
Experience with the Microsoft Office suite (Word, Excel) required, Collaboration Tools set - JIRA, Confluence etc.
Drives Incident Management calls and communicate all stakeholders around the Incident progress and RCA.
Education: Any Graduate
Industry: Financial Services/Stockbroking, Banking

Skills Required