Senior Specialist
Job Description
(Posting). Experience in installing, configuring, maintaining and monitoring networking tools and physical equipmentExperience with implementation Switching,Routing,SDWAN,F5 Possess in-depth understanding and experience in maintaining networks including F5,wireless routers, switches (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases Qualification B-Tech Skill (Primary) EIS-Network Data-Network Data
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Job Detail
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Job IdJD3119029
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMadurai, Tamil Nadu, India
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EducationNot mentioned
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ExperienceYear