Job Description

Working with Us
Challenging. Meaningful. Life-changing. Those aren\xe2\x80\x99t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You\xe2\x80\x99ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: .

Position Summary

At BMS, digital innovation and Information Technology are central to our vision of transforming patients\xe2\x80\x99 lives through science. To accelerate our ability to serve patients worldwide, we must unleash the power of technology. We are committed to transforming the way medicine is made and delivered by harnessing the power of computer and data science, artificial intelligence, and other technologies to promote scientific discovery, faster decision-making, and enhanced patient care.

The Data Integrity and Computer System Validation (CSV) team, part of BMS\xe2\x80\x99 Global Manufacturing IT organization, is seeking an IT Compliance Engineering to meet evolving and growing needs for IT/Compliance across the company\xe2\x80\x99s manufacturing operations. The successful candidate will apply their compliance/validation skills to validate manufacturing and laboratory systems to support BMS\xe2\x80\x99 worldwide manufacturing operations directly.

If you want a meaningful, exciting, rewarding career, consider joining our diverse team

Purpose of the role and the team

IT Support Lead role will oversee day-to-day support and operational activities for the medical capabilities such as MEDsights and Content related websites such as Connect Registries, Bolder Science, and BMS Science.

Capabilities

Responsible for various system functions, including Incidents, changes, requests, and other production support-related activities.

Responsible for troubleshooting websites, applications, and user access issues.

Document incident items and escalates as necessary.

Responsible for facilitating new or enhanced change management requests and post-change verifications.

Make recommendations for improvements and changes.

Work with vendors as needed to resolve issues.

Responsible for configuring installed software on all environments and performing fine-tuning and application documentation.

Author and/or review technical documentation, including solution architecture, technical design, and detailed design documents.

Partner with the IT Cybersecurity team in Application Vulnerability Testing and addressing the issues.

Timely update of the security certificates of the applications.

Experience & Qualification requirements

5+ years of relevant experience.

Proven experience as an application-focused support lead, service delivery, or equivalent position.

Knowledge of ITIL Standards and ITIL certification is a plus.

Service Level Agreement (SLA) knowledge to assure professional support parameters.

IT infrastructure knowledge includes knowledge in Cloud technology (Azure and AWS) a plus.

Understanding of ServiceNow or similar ITSM tool Broad-based technical experience sufficient to advise a diverse group of IT platforms, operating systems, infrastructure, and technology environments would be advantageous.

Experience in configuring and verifying SSO (SAML, OAuth)

Experience working in Salesforce, Tableau, HTML 5, AEM, AWS, Angular, Java, Javascript, AEM, Python, MySQL or equivalent

Good understanding of Amazon QuickSights and AI engines like LUMINOSO

If you come across a role that intrigues you but doesn\xe2\x80\x99t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as \xe2\x80\x9cTransforming patients\xe2\x80\x99 lives through science\xe2\x84\xa2 \xe2\x80\x9d, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol
Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to . Visit to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol-Myers Squibb