The Barista at CAARA Restaurants is responsible for crafting high-quality coffee and specialty beverages while delivering outstanding customer service. This position requires a passion for coffee, attention to detail, and the ability to work in a fast-paced environment. The Barista will also be responsible for maintaining a clean and organized workspace, managing inventory, and ensuring that all guests have a memorable and satisfying experience.
Key Result Areas (KRA) for Barista
Coffee and Beverage Preparation:
o Prepare and serve a variety of coffee beverages, including espresso, cappuccinos, lattes, and other specialty drinks, following CAARA's high standards.
o Accurately measure and grind coffee beans, steam milk, and maintain proper brewing techniques.
o Ensure consistency in flavor, presentation, and quality for every drink served.
Customer Service:
o Greet guests warmly and provide excellent customer service, answering questions about the menu and making recommendations based on guests' preferences.
o Handle guest orders efficiently, ensuring accuracy and attention to detail.
o Address and resolve guest complaints or concerns with professionalism and courtesy.
Menu Knowledge & Upselling:
o Maintain thorough knowledge of the coffee menu, including different beans, brewing methods, and beverage options.
o Suggest additional items or upsell pastries, snacks, and other accompaniments to enhance the guest experience and increase sales.
Equipment Maintenance:
o Regularly clean and maintain coffee machines, grinders, and other equipment to ensure they are in optimal working condition.
o Troubleshoot minor equipment issues and report any major repairs needed to the management.
Inventory Management:
o Monitor and manage inventory levels of coffee beans, milk, syrups, and other supplies, ensuring that stock is always sufficient for service needs.
o Assist with placing orders for coffee and other supplies as needed.
Hygiene & Cleanliness:
o Adhere to all health and safety guidelines, ensuring a clean and sanitary work environment at all times.
o Regularly clean the coffee bar area, including counters, machines, utensils, and storage areas.
Team Collaboration:
o Work closely with other staff members to ensure smooth operations and a cohesive guest experience.
o Assist with training new team members on coffee preparation and service standards.
Job Type: Full-time
Pay: ₹16,500.00 - ₹18,000.00 per month
Benefits:
Flexible schedule
Food provided
Provident Fund
Schedule: