Job Description

WHAT YOU'LL DO
We are seeking a highly skilled Senior QA Automation Engineer to accelerate our test automation journey and improve overall product quality. This role focuses on designing and implementing solutions using modern QA automation development frameworks. You will create and maintain automation for both functional and API testing, ensuring the accuracy and reliability of our data-driven solutions.
In this role, you'll ensure our solutions are reliable and scalable by driving QA processes. You'll move the team beyond manual testing by introducing automation best practices, exploring AI-assisted testing, and setting up frameworks that improve speed, coverage, and efficiency.
At H&M, one of our core principles is "We are One Team." You will be part of a global team working alongside colleagues in Bangalore and Sweden.
Key Responsibilities

• Design, build, and maintain automated test scripts using Robot Framework (primary) with Python.

• Develop additional automation solutions using Playwright and Selenium for UI and cross-browser testing.

• Define and implement QA automation processes, transforming a primarily manual testing team into a structured, automation-first QA practice. Documenting test processes in Qmetry.

• Collaborate with developers, data engineers, and product managers to ensure comprehensive test coverage for real-time dashboards and data sources.

• Integrate automated testing into CI/CD pipelines for faster, higher-quality releases.

• Work with test management tools such as Jira, QMetry, or similar for test case management, reporting, and defect tracking.

• Mentor and guide team members in adopting automation practices and modern QA tools.

• Document frameworks, test strategies, and QA processes to build a sustainable knowledge base.

• Participate in Agile ceremonies, sprint planning, and retrospectives to align QA with development goals.

WHO YOU'LL WORK WITH
BOX - Store performance app is a modern, digital solution for store managers at H&M, providing a simpler, faster, and more secure application to monitor and analyse store performance. Designed and developed in-house, BOX delivers a tailored and intuitive experience for our stores. The team also works on other key product solutions such as Store Locator and Time & Attendance, being developed by a dedicated group of engineers, business experts, and product manager.
As part of the team, you'll contribute to a modern, data-driven product suite where test reliability is critical for operational excellence. The product solutions you validate handle large volumes of data and support real-time decision-making across our stores and our customers.
We value continuous improvement, strong testing practices, and a shared commitment to H&M's success and we're looking for someone who shares these values.
WHO YOU ARE
We are looking for people with:

• Bachelor's degree in computer science, Engineering, or related field.

• 5+ years of experience in QA automation across functional and API testing.

• Hands-on expertise in Robot Framework with Python.

• Experience with Playwright and Selenium for UI and cross-browser testing.

• Practical exposure to AI in test automation (e.g., using GenAI/LLMs or agentic AI for test case design, test script optimization, or self-healing tests).

• Strong experience in API testing and data validation.

• Ability to establish automation frameworks and best practices from scratch.

• Familiarity with CI/CD pipelines, Git, and tools like Jenkins/GitHub Actions.

• Strong problem-solving, analytical, and troubleshooting skills.

• Effective communication and teamwork abilities.

Additional Skills

• Prior experience helping teams transition from manual testing to automation.

• Knowledge of cloud platforms (Azure, AWS, GCP) for test environments.

• Experience with AI-powered QA platforms (e.g., Testim, Mabl, or custom AI copilots).

• Familiarity with Docker, containers, and test environment setup.

And people who are:

• Passionate about QA automation and building robust, scalable test solutions.

• Excited about applying AI and new technologies in the QA space.

• Open to learning and adapting to evolving tools and processes.

• Team players with strong collaboration and communication skills.

WHO WE ARE
H&M is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
WHY YOU'LL LOVE WORKING HERE
At H&M, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
We offer all our employees at H&M attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment types and countries.
JOIN US
Our uniqueness comes from a combination of many things - our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it's our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

Skills Required