Job Description

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people-a fact that's reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond. ZS's India Capability & Expertise Center (CEC) houses more than 60% of ZS people across three offices in New Delhi, Pune and Bengaluru. Our teams work with colleagues across North America, Europe and East Asia to create and deliver real world solutions to the clients who drive our business. The CEC maintains standards of analytical, operational and technological excellence across our capability groups. Together, our collective knowledge enables each ZS team to deliver superior results to our clients. ZS's Business Technology group helps companies define and execute their technology strategy by designing, building and operating their business intelligence (BI), cloud, data management, dashboard and analytics capabilities. Team members strategize, design and build custom IT solutions to improve our clients' commercial effectiveness. SENIOR PMO CONSULTANT This position will be a part of a large client delivery team and is an integral part of the firm's strategy to build scalability and improve efficiency of PMO processes. This person will closely work with the senior leadership team and lead the execution of processes across various functions viz. Finance, SLA compliance, Training, Billing etc Responsibilities: Project or Operational Support Planning . Lead end to end planning and execution of all PMO functions for large business verticals with multiple projects and workstreams and spearhead various PMO related programs and Operational initiatives across ZS . Provide leadership, mentoring and oversight to various projects and programs and help them setup robust PMO framework for effective delivery and execution . Provide strategic direction and establish governance model for effective and efficient outcome Execution . Provide thought leadership and expertise to establish, enhance and disseminate PMO capabilities, processes and procedures across projects . Directs project management staff, and works with other department leaders to define, prioritize, and develop projects and programs . Guide project managers and other PMOs to continuously seeks areas of opportunities to improve project management practices and add value to their teams . Conducts weekly / periodic meetings with all PMOs and project leads . Advise leadership and/or business executives at the highest levels about the project portfolio, status and resource planning for delivering strategic business Initiatives . Manage PMO space or program budgets and resource allocations and ensure that the scope and budget are in control . Ensures open communication within space and project team ensures that project status, issues and successes are communicated and documented . Responsible for conducting project review meetings with the PMO or project team and business review meetings with senior project and client leadership Risk Management . Provide guidance to deploy risk management processes, proactively identify and highlight risks and develop appropriate contingency plans . Proactive seek any business risks that could impact the overall health of the project or business vertical and work with project managers to mitigate those by helping them create and track robust mitigation plans Team Management . Lead a team of PMOs across a key geographic location . Responsible for mentoring PMO team and providing the direction required for meeting the project objectives Client Management . Advise client or program leadership at the highest levels about on adding value by incorporating best of the class practices, models, ideas Qualifications: . Graduate or post graduate with 10+ years of IT project management, Operational excellence and team management experience, in managing large PMO vertical and client accounts . Strong knowledge of PMI / ITIL project management standards and terminologies. PMI/PMP or ITIL certification desired . Thorough understanding of project management phases, techniques and tools & reporting . Experience in managing multiple projects at once and ensuring priority of issues and risks. . Understands projects KPIs and SLAs and able to perform both preparation & analysis of KPIs . Understands the prioritizes and able to escalates where necessary and prepare a risk mitigation plan . Strong ability to influence and implement processes, excellent oral and written communication skills, leadership skills and self-motivation ZS is a global consulting firm. Fluency in English is required additional fluency in at least one European or Asian language is desirable. Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. ZS offers a competitive compensation package with salary and bonus incentives, plus an attractive benefits package. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. ZS is committed to providing and maintaining a safe workplace. Must have received or be willing to receive the COVID-19 vaccination by date of hire to be considered. Proof of vaccination will be required. Religious/Medical Exemptions can be requested on a limited basis upon hire.