Job Description

: Essential Job Functions Coordinates moderately complex to complex activities of functional areas or of department account leads to ensure that business solution application objectives are met. Interprets demand forecasts and planning works with senior team members to provide high quality specifications for complete end-to-end project delivery. Addresses issues and recommends adjustments. Oversees account specific application problems and the prioritization of work requests. Maintains records of expenditures to ensure that they align with strategies and do not exceed approved budgets. Identifies, researches and escalates issues related to budgetary compliance in relation to expenditures. Interfaces with senior team members in facilitating communications between functional areas or departments and clients to ensure that integration of new, enhanced and existing applications meet client specifications. Works with account management teams and application delivery resources to identify and develop solution opportunities and initiate appropriate implementation of customer solutions. Identifies application improvements to increase customer and stakeholder satisfaction. Communicates improvement needs to appropriate parties to ensure timely implementation and to maintain client satisfaction. Ensures delivery of projects meet client and company expectations and needs. Leverages operating models to ensure that appropriate resources are available to meet client needs. Provides leadership and work guidance to less experienced personnel. Basic Qualifications Bachelor\'s degree or equivalent combination of education and experience Bachelor\'s degree in business administration, engineering, information systems or related field preferred Six or more years of support services or project or program experience Experience working with the technology industry Experience working with company products and operating systems Experience working with computer systems and their use Other Qualifications Good project management skills Good analytical and problem solving skills Good interpersonal skills to interact with customers and team members Good leadership and organizational skills Good communication skills Accounting skills Ability to work independently and as part of a team Willingness to travel Work Environment Office environment

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