Job Description

Senior Product Manager - SMS Platform

Vonage Product Management Mission: We bridge technology and the business needs to deliver new products and services to the market. We imagine the future and orchestrate cross-functional efforts to bring it to life. We apply business understanding, customer knowledge, and competitive awareness to collaborate with and lead efforts to envision, design, develop and execute state-of-the-art products and features. Our output changes the communications game through SMS & Messaging.

Why this role matters

The core of our Messaging & SMS platform is to ensure our customer\'s messages get delivered in a timely manner. This role will own our backend messaging pipeline platform to ensure this is done.

What you\'ll do:

Scale Vonage\'s messaging platform

• Work closely with your partners on Vonage\'s engineering teams to develop and scale our industry-leading SMS & messaging platform.
• Gather requirements to ensure our platform scales to meet needs for the next 3-5 years.
• Develop innovative solutions to problems at scale

• Domain expertise in SMS & Messaging
• Experience in building large complex real-time operations at scale
• Solid working knowledge of the technical and process characteristics and advantages of Vonage products and services.
• Advanced proficiency with the technical elements of product design, development, and application.
• Demonstrated experience in delivering and executing a product vision in high-technology settings.
• Understanding of the competitive and upcoming technology landscape.
• Having an Owner\'s mindset
• Ensure delivery of secure, high-quality, well-tested and scalable software to meet customer and business requirements.
• Ensure your product roadmap aligns with and supports broader organizational goals and objectives.
• Ability to:

• Develop solutions to complex technical, process, and end-user application issues.
• Work across all phases of the software development lifecycle.
• Articulate investment requirements to make features or products successful in the market.
• Lead presentations and conversations with clients.
• Gather client requirements and identify underlying business problems.
• Manage multiple priorities with accuracy and efficiency while meeting deadlines.
• Navigate ambiguity.

• Bachelor\'s degree or higher
• Prior Product management experience

• MySQL
• Lucidchart (or similar process design tool)
• Ability to read basic code
• Ability to use APIs

Vonage