Job Description

Job Category: Product Portfolio & Delivery
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Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
As a Senior Product Delivery Associate within the Firm Wide Core Deposits team, you will play a pivotal role working closely with Product Owners, Product Analysts, and Engineering teams on multiple initiatives. You will identify dependencies, lead end-to-end testing customer journey validation in integration environments, execute delivery strategies, and communicate results effectively. This role provides an opportunity to create standards, promote efficient process improvements in the testing space, and serve as an advocate for the business, ensuring that both positive and negative testing results are communicated, tracked, and addressed to demonstrate that functionality meets business expectations.
Job responsibilities

• Understand the development and execution of our product strategy and prepare Testing roadmap
• Engage early in initiatives using a shift-left approach during the discovery phases and play a functional lead/mentor role for teammates
• Conduct business analysis in partnership with the product management and technology teams to identify gaps early
• Influence the requirement formulation phase and lead the teams to adopt behavior-driven development or other frameworks
• Use analysis during planning and findings during execution phases to create necessary testing artifacts
• Deliver the end-to-end test strategy developed by the team to independently deliver the project from start to finish
• Understand and assess cross-impacts across lines of business and product teams to develop a seamless end-to-end test engagement and strategy
• Improve engagement through effective dependency management and take ownership of applications outside of firm-wide core deposits to drive autonomy in the process
• Contribute to continuous improvement initiatives related to projects or processes through retrospection, optimization, automation, and documentation and lead them to completion
• Work towards T-shaped responsibility spanning across product delivery and management roles, including control readiness, release management and support, and production validation testing as needed or prescribed by leadership

Required qualifications, capabilities, and skills

• Bachelor's degree in Engineering or equivalent.
• 7+ years Quality Assurance/User acceptance testing experience with hands on creating test strategies, test plans, test scenarios and test scripts required
• Strong proficiency in creating SQL queries
• Experience with test management tools such as JIRA, ALM, QTest.
• Hands-on experience with automation tools/capabilities such as Selenium, TOSCA, Eggplant, Database Automation etc.
• Expertise in developing hybrid automation frameworks combining BDD and Page Object Model (POM) approaches
• Proficiency in VB scripting and Java scripting for automation and process enhancement
• Experience in creating macros for process optimization and efficiency improvements
• Strong capability in web automation, API automation, and database automation across multiple platforms
• Ability to design and implement automation solutions for ad hoc business requests that are technically feasible

About Us:
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.
About the Team:
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

Skills Required