Wells Fargo is seeking a Senior Procedure Writer...
In this role, you will:
Lead or participate in developing documentation or document publishing strategy, policy and guidelines
Participate in establishing web publication guidelines, conduct procedure audits and certifications, or manage procedure timeline and pipeline
Review and edit material authored by others
Design and develop technical project artifacts, manuals, technical presentations, technical training materials, and complex web content
Complete quality control assessments of the work performed by team
Recommend and document business procedures and best practices, identifying process gaps and offering alternatives
Serve as team lead or escalation point
Provide guidance to less experienced technical writers
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Partner with clients to review audience and develop strategy to address technical documentation needs
Required Qualifications, US:
8+ years of Procedure Writing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Required Qualifications, International:
Experience in Procedure Writing, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Developed content from scratch and worked on content enhancements of complex topics.
Collaborate with stakeholders and project team members in different time zones
Involve in editorial review for the documents created by peers
Responsible for end-to-end content creation, build generation, and testing for production information Job Expectations:
Attention to detail
Content Management
Good at Content Writing
Strong written and communication skills
Highly organized and capable of Multitasking
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit\'s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
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