Job Description

With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands--and we have fun doing it. Now, we're calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Inviting applications for the role of Senior Principal Consultant-Implementation Manager

In this role you will be responsible for simplifying complex IT Systems solutions for customers in all industries, understanding how to structure a process capture and process improvement initiative and how to facilitate the client through a pragmatic decision-making process.

Looking for a talented, motivated individual who can excel in a high-growth environment. The IM role is a high-impact position that will play a significant role in the continued growth and development.

Responsibilities

As a Implementation Manager, your responsibilities include:

• Lead implementation projects and be completely accountable for all aspects.
• Develop and review the project plan, milestones, and delivery.
• Lead solution discussion for Solution architect
• Interact with project stakeholders and manage expectations
• Preparation of Functional requirement document and closure with all stakeholders
• Ensure application documentation is as per standard
• Suggest improvements in system development
• Guide technical leads and developers
• Team handling and issue resolution
• Identifying issues, risks and benefits from the existing (as-is) and proposed (to-be) solutions and outlining their impact on business.
• Being involved in implementation, training and testing of the solutions
• Supporting business transition and helping to establish change
• Building relationships with customers at ground level and mid management level, to help manage the account, with support from the Program/Implementation Manager/Lead.

Qualifications
Minimum qualifications

• Experience in Operational excellence related projects.
• Experience in complicated software projects.
• Relevant experience in the F&A domain
• Project Management knowledge including working on tools like MS projects etc.
• Must have strong domain and operations experience in OTC domain
• Excellent MS office skills
• Working knowledge of ERPs like Oracle, SAP
• Good verbal and written communication skills, appropriate for Executive level communication and reporting
• Preferred qualifications
• Customer Interaction Skills

Essential Skills

• Effective stakeholder management
• Critical thinker, problem solving attitude
• Fast and independent decision maker
• Excellent documentation and writing skills
• Good listener and communicator
• Confident presenter
• Team building skills / team player

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit . Follow us on , , , and .