Job Description

Management Level G

Project Support Analyst

About EQ

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ\'s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services.

EQ India provides Information Technology Services, BPO, Marketing, Sales Support, People Services & Finance Shared services support to various EQ Group companies and clients of EQ. EQ India has 1300 employees- operating out of capability centres in Bangalore and Chennai.

There has never been a better time to join EQ

Job Summary:

Reports to the C2C Programme Manager and works with other colleagues across the wider programme team. The Project Support Analyst\'s responsibilities include supporting the project manager with overseeing and coordinating project and workstreams, resources equipment and meetings, contributing to project planning and reporting, preparing and maintaining documentation, and monitoring project activities.

A key aspect of this role will also be in enabling the programme team, both internally and with our partners to collaborate through Teams and Azure DevOps, and this role will be instrumental to quality implementation, administration and management of these environments.

Job Responsibilities:

The successful candidate will provide support across the programme, including:

• Supporting all aspects of planning and reporting \xe2\x80\x93 developing and maintaining plans, action, issues and risk logs, supporting documentation and executive reporting
• Administering our Azure DevOps environments, Teams sites and channels ensuring quality and accuracy of information at all times
• Managing user, resource, and equipment requests through ServiceDesk
• Coordinate work requests with other departments (eg: Group IT) to ensure delivery in a timely manner
• Arranging and administering meetings to maintain cadence, co-ordination and collaboration across the EQ team and partners, including at times running project status calls
• Ensure accurate time recording and tracking through Workday and Hazell Carr timesheet submissions
• Provide support to wider programme team, with potential involvement in Change Management and Testing activities
• Provide traceability for managing documentation, project history and organisational knowledge.
• Contribute to continuous improvement of the project management framework, processes and standards by identifying problem areas and investigating potential solutions
• Providing other administrative support and project tasks as needed.

Qualification / skills required:

The successful candidate will demonstrate the following experience, skills and behaviours:

• Prior experience as a project support analyst / project administrator / project manager in a related field required
• Proficiency in Microsoft Office Suite, especially Excel, PowerPoint, Word, Outlook and Teams.
• Experience of working in an Agile project environment desired
• Knowledge and experience of Azure DevOps (or Jira) backlog, boards and dashboards highly desirable, although training can be provided
• Exceptional verbal, written, and presentation skills
• Ability to work effectively both independently and as part of a team.

Ability to work on tight deadlines

Benefits:

Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer:

• 31 days + 9 bank holidays (UK)
• Comprehensive Medical Assurance cover
• Two-way cab transport for staff working in UK & US shift
• Maternity leave of 6 months full pay, 10days paid paternity leave
• Accidental & Life cover 3 times of concerned CTC

#LI-MS1

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.

Equiniti