Job Description

Overview:
Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.

We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success.

We believe: Every Experience Matters. Talent is Everywhere. All Belong Here

At Medallia, we hire the whole person.

Our Team

The Medallia People and Culture (P&C) team speaks directly to its name. The company’s cultivator of talent and champion of development, People and Culture defines Medallia both as a brand and employer. Inspired to find and bring out the best, we’re responsible for our people-processes: recruitment, hiring, onboarding, benefits, performance management and growth, and support during pivotal moments.

The Role

In this role, you will report to the Senior Manager of APAC (based in Singapore), partnering with a global TAQ team. The role supports hiring primarily for the Product and Engineering teams in India. When required, manage hiring across the Sales, and Professional Services team in APAC.

As we continue to innovate and grow in India, we are looking for a talented and passionate Senior Technical Recruiter to join the APAC recruiting team. You will work closely with our CTO and his directs to build our team and own full-cycle recruiting including sourcing, interviewing, closing, and guiding candidates through the entire pipeline until their onboarding date. This role is a 100% remote opportunity and can be based anywhere in India.

Responsibilities:

• Manage and own full-cycle recruiting for various teams especially Engineering by executing on sourcing strategies, driving pipelines, and presenting offers to close candidates
• Hire those hard-to-come by engineering skills such as Java, React, C and C++
• Collaborate closely with hiring managers and the leadership team to determine needs and priorities to create an effective recruiting process
• Utilize market/industry knowledge to analyze metrics and optimize your search and reach-out strategy
• Spearhead recruiting efforts and conduct phone screens for a wide variety of technical positions
• Deliver a high-touch and remarkable experience for every candidate, walking them through the interview process
• Track and monitor recruiting pipelines for weekly executive meetings
• Act as the primary point of contact to build deep and influential candidate relationships during the entire interview process

Qualifications:
Basic Qualifications

• Bachelor's degree required
• 5+ years of full-cycle technical recruiting experience preferably from an enterprise SaaS company

Preferred Qualifications

• Experience using iCIMS as an ATS
• Should have a strong knowledge of tools and resources surrounding the internet, social media and job board sites
• Strong communication skills, organizational and negotiation skills
• Self-sufficient and able to work with little direct supervision
• Experience managing and prioritizing multiple searches, projects and client relationships
• Experience collaborating with cross-functional teams throughout the recruiting process and developing trust with hiring managers and Executive stakeholders
• Proven organizational skills and the ability to prioritize and work well in an environment with competing demands
• Proven track record of solving complex problems and delivering significant impact as an individual contributor
• Ability to thrive in an ambiguous and fluid environment with a high drive to succeed

At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies