About You As a Senior Operations manager, you will report to the VP Financial Services and have the seniority to build a team and function underneath you. You'll work alongside experienced product professionals and hand-in-hand with data analysts, Member Support, developers and external parties to drive operational excellence and build strong operational practices within the team. You'll be a seasoned operator, with experience articulating and driving operational excellence for consumer products. You'll be a highly capable analyst and problem solver, able to find solutions and define problems from raw data. You'll be a self-starter, able to deal with ambiguity and take responsibility for a significant area of the business with little supervision. You'll be an effective communicator, capable of managing a range of internal and external stakeholders.
Some of the things you'll be doing:
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