Job Description

Job Title: Senior Network Engineer - Fixed Access Job Purpose: As a Senior Network Engineer, your primary responsibility is to maintain and support access networks, such as HFC and FTTH, across customer operations. You will also establish network engineering guidelines and standards for deploying, operating, and maintaining customer access networks. Key Responsibilities: . Deploy, configure, upgrade, modify, and retire access platform elements. . Develop and maintain access platform standards and operational practices, incorporating industry best practices. . Lead engineering efforts on access platform implementation projects and handovers to Local Operations. . Conduct access platform surveys and audits. . Create and review detailed configuration procedures (MOPs). . Configure, integrate, and verify access platform elements. . Maintain access platform administration records, diagrams, and configurations. . Manage and control access platform resources and capacity. . Assess and maintain access network service continuity, performance, and quality. . Provide operational support for major access network incidents as requested. . Create and maintain troubleshooting and repair procedures. . Identify service analysis and diagnostics tools and methods. . Lead access platform disaster recovery and restoration efforts. . Facilitate technical discussions and solutions with vendors, suppliers, and technology manufacturers. . Perform other duties as assigned by your supervisor. Knowledge & Experience: Preferred Education/Qualifications: . Bachelor\'s degree in Computer Science, Electronic Engineering, or a related field, or equivalent work experience. . Industry and vendor-specific certifications and training in access networks (e.g., Commscope, Nokia, Viavi, etc.). . Expert-level experience with access networks, particularly in capacity management and operations. . Expert-level experience with access network platforms, including Serassure, Viavi, EMS, FAN, ACS. . Advanced knowledge of HFC and DAA access networks. . Advanced knowledge of FTTH access networks. At least 4 years of relevant professional experience: . Expert-level proficiency in large-scale access networks (Cisco, Commscope, Huawei, Nokia, Adtran). . Advanced knowledge of access network architecture, topology, planning, design, and implementation. . Expert knowledge of optical network transport technologies: ROADM, DWDM, OTN switching (G.709), GMPLS, SDN, Ethernet. . Experience in writing MOPs, BOMs, HLD, LLD, engineering as-build documentation, Engineering Book, IP Books. . Experience with access network deployments across multiple geographies and with third-party vendors. . Proven experience in project management techniques, including planning, resource allocation, prioritization, and escalation within an international telecom/service provider environment. . Knowledge of data networks, broadband, and fixed access platforms. Skills & Abilities: . Innovation with a Customer Focus: . Embrace innovative and improved ways of working to enhance customer satisfaction. . Encourage customer-led thinking, where customer needs drive product and process enhancements. . Promote and take ownership of improvements for a seamless customer experience. . Recognize that the customer experience is a shared responsibility across all departments and individuals. . Entrepreneurial Drive for Results: . Identify and effectively address core problems. . Align priorities with company goals for outcome-oriented decision-making. . Streamline decision-making processes for effectiveness and efficiency. . Foster an environment of continuous improvement and innovation. . One Company Mindset: . Promote a unified \'One Company\' approach that fosters collaboration across all business areas. . Leverage best practices and knowledge-sharing across the organization. . Demonstrate the ability to analyze, interpret data, and communicate effectively both verbally and in writing. . Communicate clearly and professionally with employees, customers, suppliers, in person, on the phone, and in written communications. . Make effective decisions and solve problems while working under pressure, prioritize tasks effectivel

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