Job Description

Senior Network Engineer

This role has been designated as 'Edge', which means you will primarily work outside of an HPE office.

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HPE has long been a propagator of the opportunities presented by cloud services and the edge. The Silver Peak acquisition positions HPE as an edge-to-cloud leader. Hopes are high for the success of the merged technologies. Silver Peak's SD-WAN will fortify Aruba ESP (Edge Service Platform) and modernize legacy WANs. Businesses can now utilize the cloud-enabled technology to allow branch office WAN from a single centralized console. Cloud-connected enterprises have been empowered and can now anticipate streamlined business operations with no compromise on quality.
Speaking at the recently held virtual Aruba Digital Conference, Regional Sales Director of Silver Peak Canada, Shawn Sanderson had this to say about the transformative power of these technologies, "When done correctly digital transformation can enable businesses to improve processes, deliver products faster, increase efficiencies in the market, provide customer value by improving the end-user experience, and managing risks to the business through ever-evolving change."
Are you looking for a unique, truly innovative role? What if it could be with one of the most impactful IT companies in the world? Then we have the right opportunity--we are looking for a Software Engineer to join us! In this amazing role, you will be responsible for design, development, troubleshooting and debugging of data engineering products, Software Defined Storage analytics products of HPE. This is an amazing opportunity to be part of our R&D team and work in areas of storage, filesystem, hyper converged solutions and analytics. You will evaluate, design, and define coding, programming, and integration activities based on objectives and established project guidelines, collaborating with product management to understand and finalize requirements. If you have a track record in and a passion for software engineering, want to be part of a business that is growing--with great opportunities, and are ready for your next role, then please apply today.
Who we are looking for:
We are looking a Senior Technical Support Engineer who will be responsible for helping customers diagnose and resolve complex technical issues. You will work closely with our Engineering team.Your ability to successfully troubleshoot complex networking issues is the key skill necessary for this position.
What you will do:

• Work with the customer to troubleshoot complex hardware and software issues and replicate customer environments and network problems as needed to provide resolution.
• Document issues and work with engineering if needed to provide fixes.
• Provide technical expertise and guidance during testing and deployment of Silver Peak systems;
• Manage critical customer issues and facilitate communication between customers, sales and engineering;
• Serve as the customer advocate for timely resolution of issues and for problem reproduction and escalation
• Participate in new product development, customer training, and other support related activities
• Help define and develop support processes and tools as appropriate

Education and Experience Required:

• Bachelor's or Master's degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent.
• 5 years' work experience
• 3+ year experience supporting enterprise customers with complex data center environments, preferably with a network technology company

Knowledge and Skills:

• Using appropriate engineering design tools and software packages to design components and solutions.
• Ability to apply analytical and problem solving skills.
• Understanding of material properties and hardware, software, and electrical component design.
• Understanding of material properties and hardware, software, and electrical component design.
• Using empirical analysis, modeling and testing methodologies to validate product designs and specifications.
• Strong written and verbal communication skills; mastery in English and local language. Ability to effectively communicate design proposals and negotiate options.

What you are great at:

• Strong experience in routing protocols such as OSPF and BGP.
• Strong knowledge of networking, understanding of packet flow and TCP session establishment
• Experience in configuring and troubleshooting VRRP and VRF deployments.
• Experience in troubleshooting bandwidth, latency and loss network performance issues
• Basic understand of Linux (Redhat / CentOS)
• Experience reading and understanding packet captures with tools like tcpdump and/or Wireshark;
• Basic understanding of WAN technologies, policy-based routing, spanning-tree, VLANs, L2 Switching technologies, IPSEC and Firewalls
• Knowledge of LAN, WAN Technologies and SAN/NAS; experience with SaaS, IaaS (AWS, vCHS, Azure), virtualization and hypervisors including VMware vSphere, MS HyperV, or Citrix Xen

What we can offer you:
Extensive benefits, a competitive salary and participation in the shared values and purpose that make Hewlett Packard Enterprise one of the worlds most attractive employers! At HPE, our goal is to provide equal opportunities, flexible work-life balance, and constantly evolving career growth.
If you are looking for challenges in an exciting, supportive and international work environment, then we definitely want to hear from you. Continue the conversation by clicking apply now below, or directly via our Careers Portal at .
Join us and make your mark!
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HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Job: Engineering

Job Level: Specialist

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.