Job Description

Company Description
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. More than 50,000 companies - from startups to public companies - around the world use Freshworks software-as-a-service to enable a better customer experience (CRM) and employee experience (ITSM, HRSM). Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve 50,000+ customers including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media. Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).


As a Senior Manager Internal Audit/SOX, you will be responsible for the planning, scoping, designing, implementation and evaluation of Company's SOX Business Controls. You will interact with business and IT control owners and IT SOX teams to understand the business processes, controls, systems involved, plan the SOX activities, resource plan. You will manage a SOX team internal and outsourced as needed to delivery high quality SOX deliverables. You will liaise with external auditors in their 404b SOX evaluation efforts and steer the program to success. Role and Responsibilities:

• Be responsible for the scoping and planning of the SOX program for the Company
• Execute on the SOX deliverables by managing the SOX team, ensuring there are proper SOX RCMs, flowcharts, test plans and external auditor reliable testing work papers.
• Identify control design and operating gaps and provide recommendations for remediation.Work with business control owners in remediation activities to ensure timely remediation and testing for SOX 404a and 404b assessment
• Provide inputs for Audit Committee SOX updates.
• Proactively identify opportunities for audit process automation and efficiencies
• Work with the IT SOX teams and IT GRC teams in communicating system scoping, understanding the IT landscape, assess impact of ITGC issues on business processes.
• Identify the root cause of specific problems, collaboratively work with relevant stakeholders in proposing recommendations and appropriate corrective actions to address any areas of concern.
• Assist in coordinating activities between the external auditors and outsourcing partners in support of the annual SOX program.

Qualifications

• 
  12-15 year in external audit, internal audit, internal controls, risk assessments, and SOX implementation
• Past Big 4 experience a plus
• Should be CPA/CA certified
• Experience in applying the COSO framework in a manner that supports SOX
• compliance and operational efficiencies.

A successful candidate will:

• Want to develop deep understanding of complex business processes; identify risk areas and gaps and provide recommendations to mitigate
• Be a problem solver, helping solve complex business issues.
• Deal effectively with ambiguous and unstructured situations.
• Initiate open and candid conversations at all levels.
• Be detail oriented
• Contribute technical knowledge in areas of specialism.
• Navigate the complexities of cross-border and/or diverse teams and engagements.
• Demonstrate hands-on architectural and configuration experience with a proven track record of success in teams responsible for SOX and internal audit programs.
• Have thorough understanding of SOX control framework in high growth, global, technologically advanced companies. SaaS industry experience preferred.
• Developing and sustaining meaningful relationships, understanding business and technology needs in order to identify, pursue, and ultimately be considered as a trusted partner.

Additional Information
All your information will be kept confidential according to EEO guidelines. At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.