Job Description

Responsibilities:

- Manages and coordinates all IT-related matters including data, wireless communications, telephony, IT security, and computer hardware and software.

- Troubleshooting and solving problems related to hardware, software, server, and network problems.

- Monitors network utilization and performance, implements procedures for network optimization, reliability, and availability.

- Identify problematic areas and implement strategic solutions in time.

- Prefer working experience in US Healthcare company but it's not mandatory

- Flexible to work in the weekend's based on work demands

- Network skills - Cisco Routers, Switches and VLAN hands-on skills.

- Firewall concepts & knowledge, preferred hands-on skills

- Windows Servers and application knowledge (Windows 2012 OS, Microsoft Active Directory, etc.)

- Providing timely IT Support to Operations teams and Functional teams.

- Managing Server Infrastructure for 100% availability to Operations.

- Working with Client IT teams for understanding the details and implementing the same in our IT environment.

- Endpoint systems management (Assets Inventory, OS Installation, Anti-virus, Patch Management, DLP, Encryption, Web Proxy, etc.)

- Manage the team of 15 - 25 engineers

- Providing guidance to direct reports, typically comprising first-line managers and supervisors

- Managing IT inventory of Hardware, Software, Consumables, and licenses.

- Excellent written and verbal communication skills

- Interacting with senior management for reporting

- Build long term relationships with outside vendors, OEMs for IT related products and services.

- Bachelor's Degree in any stream

- Any Degree

- ITIL Certified

- Preferred CCNA / CCNP certification

- At least 3 or 5-years previous experience in Assistant Manager / Managerial roles with leading a group of team members.