Job Description

About Max Life Insurance: Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation. Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel distribution including agency and third party distribution partners. Max Life has built its operations over almost two decades through need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per public disclosures, during the financial year 2019-20, Max Life achieved gross written premium of Rs. 16,184 crore. As on 31st March 2020, the Company had Rs. 68,471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913,660 crore. For more information, please visit the Company\'s website a t We Stand for: Caring A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives, eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance. Collaboration A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes, thus, delivers to the organization\'s ask. A leader who addresses challenges with a solution oriented approach to create \'win-win\' partnerships within & outside teams through inspired cooperation and teamwork. Customer Obession A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience. Growth Mindset An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo, takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance. People Leadership A people\'s leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching, empowering & motivating them to deliver superior business outcomes. \'Max Life Insurance is an Equal Opportunity Employer and promotes inclusion and diversity.\' Recruitment and Selection Responsible for recruitment and selection for the region, Identifying and using low cost hiring sources, Ensuring a robust manpower pipeline to take care of existing as well as expected vacancies Tracking of hiring to ensure month on month manpower plans are met Ensure hiring within the allocated budgets Onboarding of Part time employees Joining & On-Boarding: Responsible for smooth on-boarding of new hires, Ensuring timely generation of Employee Codes HR Operations: Ensuring proper and complete documentation post selection of candidates Collection of all required pre-joining documents, Collection of Joining kit/post joining documents from the candidates Leave and Attendance management for new joinees, Timely salary processing of all employees Employee Engagement: Responsible for designing local level employee engagement initiatives and rolling them out. Townhall meetings with employees on regular basis Regular branch visit and meeting with constituents Driving 100% participations for various surveys such as employee engagement/PULSE etc. Drive preparation and implementation of employee engagement action plans Performance management Ensure all performance management actionable are completed within plan timelines Facilitate the performance review process to ensure that all reviews are completed within timelines Educate employees on usage of the online performance management system Contribute to the Promotion Gate and Goal Sheet creation for the year Query and Grievance Management As HR SPOC, responsible for managing employee related queries and their resolution Ensuring proactive employee communication on process and policies Handling of employee grievances and taking proactive steps to ensure local level resolution of grievances Track employee escalations and take proactive steps Exit Management Keeping track of all exits happening within the zone Conducting exit interviews and attrition analysis Timely inputs to HR Ops team for Stop salary and processing of F&F Settlement

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