Job Description

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Role Overview
We are looking for an experienced CyberArk Privileged Access Management (PAM) Expert to design, implement, and manage enterprise-grade PAM solutions using CyberArk. This role will provide end-to-end support (L1-L3), ensuring the security, governance, and compliance of privileged accounts across on-premises and cloud environments, including CyberArk Secure Cloud Access (SCA).
The ideal candidate will have deep technical expertise in CyberArk components, strong troubleshooting skills, and experience integrating PAM with enterprise security ecosystems.
Key Responsibilities
Implementation & Configuration

• Deploy and configure CyberArk components: EPV, PVWA, CPM, PSM, PSMP, AAM, PTA, and Secure Cloud Access (SCA).
• Design and implement PAM policies including least privilege, just-in-time access, and session monitoring.

Support & Troubleshooting (L1-L3)

• L1: Monitor CyberArk services, respond to s, and handle basic user requests.
• L2: Perform advanced troubleshooting, resolve integration issues, and manage credential rotation failures.
• L3: Lead root cause analysis, resolve complex incidents, and provide expert-level support for CyberArk infrastructure.

Administration & Maintenance

• Perform health checks, patching, and upgrades of CyberArk infrastructure.
• Manage vaulting, credential rotation, and session management.

Integration & Automation

• Integrate CyberArk with IAM, SIEM, ITSM, and cloud platforms (AWS, Azure, GCP).
• Implement and manage Secure Cloud Access for privileged sessions in cloud environments.
• Develop automation scripts using PowerShell, Python, and REST APIs.

Security & Compliance

• Conduct risk assessments, audits, and ensure compliance with SOX, HIPAA, PCI, NIST, ISO 27001.
• Generate detailed access reports and support regulatory audits.

Documentation & Training

• Create technical documentation, playbooks, and deliver training to internal teams.

Skills:
Required Qualifications

• Experience:

• 10+ years in Information Security, with 5+ years in PAM.
• Hands-on experience with CyberArk PAS Suite (EPV, PVWA, CPM, PSM, PTA) and Secure Cloud Access (SCA).
• Technical Skills:

• Strong knowledge of Active Directory, LDAP, RDP/SSH, Windows/Unix systems.
• Familiarity with cloud environments (AWS, Azure, GCP).
• Scripting skills: PowerShell, Python, Bash.
• Certifications:

• CyberArk Defender (PAM-DEF) and Sentry (PAM-SEN) required; Guardian or CDE preferred.

Preferred Qualifications

• Experience with DevOps tools, CI/CD pipelines, and containerized environments.
• Exposure to BeyondTrust or other PAM solutions.
• Knowledge of custom connectors/plugins and RESTful API integrations.

About Company:
'Grant Thornton INDUS' comprises GT U.S. Shared Services Center India Pvt Ltd and Grant Thornton U.S. Knowledge and Capability Center India Pvt Ltd. Grant Thornton INDUS is the shared services center supporting the operations of Grant Thornton LLP, the U.S. member firm of Grant Thornton International Ltd. Established in 2012, Grant Thornton INDUS employs professionals across a wide range of disciplines including Tax, Audit, Advisory, and other operational functions. What sets us apart isn't just what we do - it's how we do it. We support and enable the firm's purpose of making business more personal and building trust into every result. We're collaborators - obsessed with quality and ready for anything - who understand the value of strong relationships. Our professionals are well integrated to seamlessly support the U.S. engagement teams, help increase Grant Thornton's access to a wide talent pool, and improve operational efficiencies. Empowered people, bold leadership, and distinctive client service are imbibed in the culture at Grant Thornton INDUS. We are a transparent, competitive, and excellence-driven firm that offers an opportunity to be part of something significant. In addition, professionals at Grant Thornton INDUS serve communities in India through inspirational and generous services to give back to the communities they work in. Grant Thornton INDUS has its offices in two locations in India - Bengaluru and Kolkata

Skills Required