Senior Manager Customer Relationship Technical Services (10 12 Yrs)

Year    Mumbai, Maharashtra - Pune, Maharashtra, India

Job Description


Desired Skills:

- Strong relationship, and project management skills for driving initiatives.

- Innovators mindset and flexible in approach

- Strong ability to work with cross-functional teams.

- Excellent client-facing and internal communication skills.

- Excellent written and verbal communication skills.

- Solid organizational skills including attention to detail and multitasking skills.

- Minimum of bachelor\'s degree in Agriculture/Textile with MBA in project/business management will be preferred.

- Ability to present and interact with C-level executives and Senior leadership.

Experience:

- 10-12 years of experience. High-calibre and motivated graduates are encouraged to apply.

- Experience and understanding of Textile Traceability, but not mandatory.

- Adequate knowledge of using traceability software is preferable.

- Knowledge of project management, monitoring, and evaluation.

- Knowledge of technologies and innovations in the agriculture/textile/IT sector.

Qualifications / Skills

- Preferably a degree in Agriculture/Textile with an MBA with knowledge of development, testing, and integration of various technologies.

- Excellent Communication skills and command of English

- High Analytical skills in various reports and data sets.

- Timely management reporting

Key Accountabilities:

- Provide strong support to manage organization-level technical and non-technical innovation projects delivery to customers.

- Prepare a detailed priority plan on innovation in consultation with internal and external stakeholders, customer projects delivery plan, and follow deadlines.

- Conduct market research, competitive analysis, and platform user interface, and prepare a market intelligence report.

- Manage customers\' routine deliverable activities and interact with them on deliverables.

- Responsible for managing and delivering key projects within agreed schedules with high industry standards.

- Involve field-level team management tasks on data collection and processor involvement for different customers.

- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility, and developing a detailed project plan to monitor and track progress.

- Perform risk management to minimize project risks.

- Working with CottonConnect\'s project team to take detailed ordering briefs and clarify specific requirements of each project.

- Very strong cross-functional ability to work with different teams and getting work done approach.

- Experience in textile traceability platforms or digital supply chain management will be very useful.

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Job Detail

  • Job Id
    JD3220408
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mumbai, Maharashtra - Pune, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year