Greet guests warmly and handle check-in/check-out efficiently.
Assist with reservations, room assignments, and guest inquiries.
Ensure smooth front desk operations and support junior associates.
Handle guest complaints and escalate issues when needed.
Coordinate with housekeeping and other departments for guest needs.
Maintain accurate guest records and update systems.
Upsell hotel services and promote guest loyalty programs.
Monitor lobby cleanliness and ensure a welcoming environment.
Follow company SOPs and uphold service standards.
Job Type: Full-time
Pay: Up to ?23,000.00 per month
Benefits:
Food provided
Health insurance
Leave encashment
Provident Fund
Schedule:
Day shift
Rotational shift
Supplemental Pay:
Yearly bonus
Work Location: In person
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