Job Description

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

Processes

• Fraud specialists must prevent, detect and investigate any signs of external and internal fraud.
• Apply comprehensive approach in dealing with all types of fraud.
• Analyzes and reviews patterns and trends to prevent future frauds.
• Examines accounts to check any fraudulent or erroneous information.
• Investigates and summarize the key points of the investigation with root cause.
• Analysis information for close, open or block of cards if necessary.
• Prepares reports, monitors progress and watches for any developing problems.
• Manage day to day operation and ensure BAU is completed without escalations.
• Patriciate and lead client calls/meeting and minute the meeting points.
• High priority cases like Police reported cases should be handled efficiently.

Risk Management

• Analyzes and reviews transactions to detect emerging fraud trends.
• In the event where risk tolerances have been breached, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceased.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association

Our Ideal Candidate

• Minimum of 5-6 years of Cards Fraud Risk Management or financial investigative experience - Expert
• Proficiency in office skills: typing, MS Office - Word, Excel and related Case Management Database - Expert
• Knowledge of financial products, fraud investigative components and related trends - Expert
• Strong understanding of investigate protocols including a proficient knowledge of related investigative methods - Expert
• A strong understanding of all applicable government/regulatory statutes as they relate to financial crime - Core
• Excellent communication skills- both verbal and written needed for casework and obtaining cooperation of other parties - Expert
• Excellent report writing skills needed to communicate intelligence for the business and law enforcement action - Expert

Apply now to join the Bank for those with big career ambitions.

To view information on our benefits including our flexible working please visit our . We welcome conversations on flexible working.