Job Description

TTEC is seeking an SOX and Internal Controls Analyst to join our Financial Reporting team within the accounting organization. TTEC 's Accounting organization is a global team with a common focus - to deliver operational excellence consistent with GAAP, conform to the highest standard of ethics, and develop future leaders for the business. The philosophy of our accounting leadership is to provide opportunities for our employees to gain valuable experience, allowing people to grow their careers both within the accounting department while also promoting mobility to other departments within the business-like Finance, Audit, or Pricing. Bottom line, we're making it possible to build a robust career path that will keep you challenged long-term while staying right here at TTEC.

Responsibilities:
The Sox & Internal Controls Analyst will be joining the Financial Reporting team. The Analyst will have an opportunity to work across many areas of the company and its operations, with direct exposure to senior leadership

• The Analyst will help drive the planning and execution of special purpose projects related to operational improvements, system implementation, adoption of GAAP change and other ad hoc initiatives across the organization
• In addition, the Analyst will be responsible for activities related to business process SOX compliance including the performance and documentation of internal controls design and operating efficiency testing, as well as the maintenance of risk matrices, process narratives and process flow diagrams
• Participate in the annual risk assessment and update Company risk matrices
• Assess design and operating effectiveness of controls to ensure they mitigate identified risks
• Prepare clear, concise, appropriately referenced work papers to document test procedures performed and conclusion drawn
• Build and maintain internal control documentation including process flow diagrams, process narratives and design and operating effectiveness of testing results
• Monitor remediation of control deficiencies identified and provide recommendations for operational improvements
• Identify gaps or limitations within our financial processes and systems, and work with senior leaders and global teams to develop and implement internal controls to sufficiently mitigate risk
• Drive project plans including tracking and communicating progress of projects while adhering to deadlines
• Build effective working relationships with key Corporate departments (e.g. Global Financial Planning & Analysis, Financial Reporting, Treasury, Human Resources, Payroll, IT and Benefits etc.)
• Serve as a liaison between senior management, business process owners, key operation groups (IT, HR, Legal), Corporate and external auditors
• Facilitate annual walk-throughs of key business processes with business owners and external auditors to assess adequacy of control design effectiveness
• Review of the SOC1 reports and complete SSAE18 memos

• We are seeking candidates with experience in business process internal controls, SOX compliance, and accounting and finance, and who display a strong sense of ownership and accountability, have strong interpersonal skills and possess an eagerness to learn
• Good working knowledge of US GAAP, COSO and SOX
• Experience developing test plans, completing testing and concluding on the operating effectiveness of internal controls
• Experience flowcharting business processes, preparing risk and control matrices and writing process narratives
• Ability to build strong working relationships with senior leaders, global cross-functional teams and external consultants
• Excellent written and verbal communication skills with an ability to understand and summarize complex information
• Proficient in excel and data analysis, with a desire to grow in this area
• Solid organizational skills including attention to detail, multi-tasking and project management
• Able to plan and manage own workload including delivery to deadlines, budgets and quality standards