Job Description

Sr Exec./Assistant Manager Tele Servicing Location Department : Noida : Prime / Value / KCD (Client Servicing) About Us: IndiaMART is India's largest online B2B marketplace, connecting buyers with sellers. Over last 25 years, we have been continuously evolving our platform using sophisticated business-enablement technologies to make doing business easy. Our credo, 'Bada Aasaan Hai,' appropriately depicts our approach. With 76 million product offerings and 6.7 million responsive supplier base, we provides ease and convenience to our 138 million buyers. Our IPO was a thumping success in 2019, reaffirming the trust of our users and investors alike. Headquartered in Noida, we have 3,000+ employees located across 32 offices in the country. Why Join IndiaMART : Our greatest assets are the IndiaMARTians. For our employees personal and professional development, we provide a variety of career advancement opportunities as well as learning and development activities. They get the benefit of working with India's largest online B2B marketplace along with a fast-paced career progression. Potential employees can advance to the leadership roles within five years of their work tenure. We have more than 500 employees working with us who are testimony to this program. The superheroes take advantage of our cutting-edge I-LEAP program, which allows employees to "Learn as they Work. Our Superlative Incentive Programs, arguably among the best in business today, allows them to earn more as they do more. IndiaMART InterMESH Ltd. 6th floor, Tower 2, Assotech Business Cresterra, Plot No.22, Sec 135, Noida-201305, Uttar Pradesh, India. Phone: +91 120 6777777 Sr Exec./Assistant Manager Tele Servicing Key Success factors for an Individual: Passion and drive to excel Hunger to learn and grow Customer Orientation What the Role involves : Position holder will be an individual contributor Build and manage productive, professional relationships with clients using telephonic and/or video conversations Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in clients e-catalog are accurately defined Prompt resolution of client complaints Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures Daily 10-12 meaningful telephone/video calls with clients Critical Skills of a Suitable Candidate : Client handling and application of Tele-sales techniques Active listening and understand the business contexts of clients Good Verbal and written communication Ability to work independently You Can Apply if you have: 70%+ marks in 10th and 12th B Tech / Graduate with minimum 2 years experience in sales, or Freshers with a Post Graduate Degree in Management Apply Here! Send your CV to @indiamart.com https://corporate.indiamart.com/submit-your-resume/ IndiaMART InterMESH Ltd. 6th floor, Tower 2, Assotech Business Cresterra, Plot No.22, Sec 135, Noida-201305, Uttar Pradesh, India. Email: talentacquisition@indiamart.com